Privacy & service requests

What is saved

When you submit a request, the site saves the name, contact details, service address, preferred date and description you provide. These details are available to authorized staff to review and manage the request.

Photos and recordings

Technician photos and voice notes stay in protected work records. A case is visible publicly only after an authorized staff member approves its public content and records permission to publish.

Your choices

You can request correction or removal of your information by contacting BALUS AI INC through the service request form. Include your request reference. Language preferences are stored on your device.